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Specialist - Customer Care

ChennaiFull-time4–5 yrsPosted 1 week ago

Mid-level customer support role at HCLTech in Chennai. Needs 4–5 years.

About the role

Role Location Chennai Positions Financial Analyst. Settlements – Drafting /Supplier Draft/Payouts/Cash Application Perform daily drafting for all rack related customers Process daily credit card transactions Work with Credit to determine adjustments related to drafting. Settlements – Billing Generating customer invoices in accordance with contractual terms and operations data to confirm accuracy and completeness prior to distribution to customer.

What you'll do

  • ROLE PROFILE Function/Domain BES Settlement Role Location Chennai Positions Financial Analyst Job Profile Settlements
  • Process payouts for rack customers
  • Process supplier drafts related to the branded rack business
  • Monitor and respond to all customer inquiries
  • Settlements – Billing Generating customer invoices in accordance with contractual terms and operations data to confirm accuracy and completeness prior to distribution to…

What you need

  • Customer service
  • ERP
  • Reconciliation
  • Internal controls
  • Accounts receivable
  • Communication

Good to have

  • International tax
  • Sales

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