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Field Service Engr II

PuneFull-time7–13 yrsPosted 2 weeks ago

Senior customer support role at Honeywell in Pune. Needs 7+ years and a B.Tech or B.E..

About the role

The role requires strong technical knowledge of Sundyne products, with hands-on support for installation, pre-commissioning, commissioning, troubleshooting, controls, instrumentation, PLCs, and rotating equipment. Domestic and international travel of 50% or more is required. The compensation structure includes base salary plus overtime up to a defined level.

What you'll do

  • Travel to customer sites to support the installation, pre-commissioning, commissioning, troubleshooting
  • Supervise customer craft personnel during on-site work to ensure activities are completed safely, accurately, and to the required technical standards
  • Prepare thorough field reports and ensure customer and OEM documentation is completed accurately and on time, including time sheets and travel and expense reports
  • Communicate professionally and collaborate effectively with customer personnel, channel partners, and internal Sundyne teams at all levels
  • Provide technical expertise on centrifugal pumps, centrifugal compressors, controls, instrumentation, and complex rotating-equipment failure modes, including mechanical

What you need

  • CRM
  • GD&T
  • Technical writing
  • Customer service
  • Channel sales
  • Instrumentation

Good to have

  • AutoCAD
  • SolidWorks

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