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Technical Support Manager

Chennai, BengaluruFull-time0–2 yrsPosted 2 days ago

Entry-level IT support role at HPE in Chennai and Bengaluru. Open to freshers; up to 2 years.

About the role

The job family spans across multiple engineering disciplines. Requires a broad knowledge and application of engineering disciplines, methodologies and tools. Job Family Definition for Executive Levels only: Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company’s portfolio.

What you'll do

  • Provides direct and ongoing leadership for a team of individual contributors designing and developing engineering solutions and coordinating projects utilizing multiple…
  • Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives
  • Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners
  • Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs
  • Proactively identifies opportunities for process improvement and cost reductions opportunities

What you need

  • Troubleshooting

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