Division Lead - Liability Operations
ThaneFull-time6–11 yrsPosted 3 days ago
Senior operations role at IDFC FIRST Bank in Thane. Needs 6+ years and a degree.
About the role
The Division Lead – Liability Operations (H) is a senior leadership role within the Retail Liability Operations function, responsible for overseeing end-to-end operational efficiency, process optimization, automation, governance, and compliance. The role involves managing multiple sub-units, driving strategic initiatives, ensuring regulatory adherence, and leading vendor assessments and audits.
What you'll do
- Manage two or more operational sub-units within the Retail Liability Operations function
- Act as the primary lead for all bank-driven projects related to liability operations
- Oversee vendor management, including performance monitoring and compliance
- Serve as an individual contributor for specialized and complex processes
- Drive operational excellence across multiple applications and processes to improve productivity and consistency
What you need
- Process management
- Team management
- Problem solving
- Vendor management
- Process improvement
- Customer service