Senior Operations Specialist - Asset Digital Journeys
ThaneFull-time3–6 yrsPosted 1 week ago
Mid-level operations role at IDFC FIRST Bank in Thane. Needs 3+ years and a degree.
About the role
The Senior Operations Specialist – Asset Digital Journeys in the Loan Servicing – Retail Asset Operations department plays a strategic role in driving digital transformation across asset operations. This techno-functional position requires leveraging functional expertise to design and implement technology-driven solutions that enhance customer experience and operational efficiency.
What you'll do
- Design and implement digital workflows and systems that connect front-end and back-end operations for seamless execution
- Collaborate with business partners, OEMs (solution providers), and technology stakeholders to conceptualize and build digital solutions
- Drive digital system integrations across multiple applications, with expertise in API integrations
- Gather, analyze, and finalize requirements; prepare BRDs; and design solutions for digital product integration
- Create and review test scenarios and documentation for system enhancements and development projects
What you need
- Business analysis
- Team management
- Customer service
- Test cases
- Documentation