Claims Supervisor
BengaluruFull-time5–8 yrsPosted over a month ago
Senior banking role at IN1 Cigna Health Solutions in Bengaluru. Needs 5–8 years.
About the role
Claims Supervisor at IN1 Cigna Health Solutions. As a Supervisor (Band 3) , you will lead and manage an operational team for Health Care Claims operations responsible for delivering high quality service and consistent….
What you'll do
- As a Supervisor (Band 3) , you will lead and manage an operational team for Health Care Claims operations responsible for delivering high quality service and consistent…
- Oversee a team of frontline colleagues (typically 10–20 FTE), ensuring workloads are managed effectively, targets are met, and service standards are upheld
- Support your team’s development, coach individuals, manage performance, and help implement the broader departmental strategy set by the Head of Department
- With a strong customer centric mindset, you will identify opportunities to improve processes, enhance efficiency, and strengthen team engagement
- This role reports to a Senior Supervisor
What you need
- Reporting
- Customer service
- Operational risk
- Audit
- Compliance
Good to have
- Excel