Service Desk Associate- only person with disability
BengaluruFull-time1–2 yrsPosted 1 week ago
Junior IT support role at Jobs for Humanity in Bengaluru. Needs 1–2 years and a BCA, MCA or B.Tech.
About the role
Disability Type- Locomotor Disability, Low vision up to 50%, Thalassemia, Hemophilia
What you'll do
- Manages customer interactions & records reported issues in the ITSM
- Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
- Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
- Participates in a supportive role by acting as a liaison between customers and departments within the organization