Key Accounts Operations-Manager (MG2)-Revenue Department-Distribution and Aftermarket Business Unit-Mumbai
MumbaiFull-time8–12 yrsPosted 3 days ago
Leadership account management role at Kirloskar Oil Engines in Mumbai. Needs 8–12 years.
About the role
Single-point coordination between customers, field teams, revenue/commercial teams and internal stakeholders. Senior-level engagement and relationship management with key customers Ensure timely execution of contractual commitments, service deliverables and customer requirements. Monitor contract performance, SLA adherence, revenue realization and outstanding issues.
What you'll do
- Ensure timely execution of contractual commitments, service deliverables and customer requirements
- Monitor contract performance, SLA adherence, revenue realization and outstanding issues
- Drive resolution of customer escalations through effective cross-functional coordination
- Prepare and present key account performance updates, MIS and management reviews
- Coordinate with leadership on critical customer matters and strategic account requirements
What you need
- Key account management
- MIS reporting