Integrated Logistics Customer Onboarding Solution Lead
GurugramFull-timeSenior levelPosted 1 week ago
Closed
Senior customer support role at Kuehne+Nagel in Gurugram.
About the role
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world.
What you'll do
- Play a key role in transporting goods, optimising processes, and fulfilling our customers' promises
- Conduct in-depth assessments of customer system processes to evaluate their compatibility with the 4PL logistics framework
- Define and optimize data flows and system configurations to ensure efficient, low-complexity onboarding that aligns with business objectives
- Work closely with the Onboarding Process Engineers to ensure the processes are well supported by IT systems
- Make informed decisions to balance customer requirements with standardized system capabilities, minimizing unnecessary complexity
What you need
- Logistics
- Onboarding
- ERP
- SAP
- SAP HANA
- Communication