Hiring For Call Quality Analyst In Koperkhairne (BPO Call Center)
Navi MumbaiFull-time0.5–4 yrsUp to ₹28k a monthPosted open since sept 2025
Junior customer support role at Lisa HR Consultancy in Navi Mumbai. Needs 0.5+ years. Pays up to ₹28,000 a month.
About the role
Hiring For Call Quality Analyst In Koperkhairne (BPO Call Center) at Lisa HR Consultancy. Conduct Quality audits on Calls and share feedback with agents.
What you'll do
- Conduct Quality audits on Calls and share feedback with agents
- Conduct compliance and Quality checks and ensure timely reporting
- Drive continuous improvement - make recommendations and drive improvement
- Strengthen Quality management processes/ framework to improve quality delivery
- Ensure data management for all deliverables and be accessible without any delay
What you need
- PowerPoint
- Communication