Sr. Technical Specialist - Workflows Technical Support

About the role

Supplies guideline consultative and advanced technical customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, sophisticated fix, articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project.

What you'll do

• Responsible for technical knowledge build-out on Desktop products
• Collaborating with wider technical support teams to set service delivery standards and playbooks
• Provide reports & draw key insights to support operational decisions and ensure service delivery

What you need

• Networking
• Windows