Associate Director - Strategic Accounts Delivery
GurugramFull-time17–30 yrsPosted 3 months ago
Leadership account management role at Minfy Technologies in Gurugram. Needs 17+ years and an MBA, B.Tech or B.E..
About the role
Associate Director – Strategic Account Delivery (SADD) Role Title Associate Director – Strategic Account Delivery (SADD) Business Unit SREaaS, Minfy Technologies Location Gurgaon Experience 17+ years Reporting To Head of SREaaS Business Direct Reports Technical Account Managers (TAMs) on dedicated strategic accounts team Employment Type Full-time, Permanent
What you'll do
- Strategic Account Ownership & P&L
- Own the end-to-end relationship and commercial outcomes for a portfolio of strategic accounts, each at meaningful annual recurring revenue
- Carry account-level P&L accountability — revenue, margin, renewals and multi-year total contract value (TCV) growth
- Lead dedicated delivery pods across assigned accounts, with Technical Account Managers (TAMs) reporting into the role
- Ensure committed SLAs, reliability targets and quality standards are consistently met, governing operational reviews and continuous service improvement
What you need
- Sales
- Negotiation
- Communication
Good to have
- AWS
- GCP
- Azure
- ITIL