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Amazon Job Vacancy In Mumbai

MumbaiFull-timeJunior levelPosted open since nov 2023

Customer support role at MNR Solutions in Mumbai. Needs Class 12.

About the role

(adsbygoogle = window.adsbygoogle || []).push({}); Amazon India is hiring enthusiastic individuals to join our Customer Service team in Mumbai. As a Customer Service Associate, you will play a key role in providing exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and professionally.

What you'll do

  • Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
  • Provide accurate information about products, services, and policies
  • Resolve customer issues and concerns with a focus on customer satisfaction
  • Collaborate with other team members to ensure a seamless customer experience
  • Meet and exceed performance targets for customer satisfaction, quality, and productivity

What you need

  • Customer service
  • Problem solving

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