Reservation Associates – Hotel Industry
RemoteFull-timeJunior levelPosted open since dec 2023
Hospitality role at MNR Solutions. Remote.
About the role
Reservation Associates – Hotel Industry at MNR Solutions. Reservation Management.
What you'll do
- Handle incoming reservation inquiries through various channels (phone, email, online platforms)
- Assist guests in making, modifying, or canceling reservations accurately and efficiently
- Provide excellent customer service by addressing guest queries, concerns, and special requests
- Communicate reservation details and policies clearly to guests
- Coordinate with other hotel departments to ensure accurate guest information and seamless service delivery
What you need
- Reservations
- Customer service
- Front office
- Communication