Key Accounts Management: Retention Team

About the role

We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company, and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.

What you'll do

• Help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines
• Author, manage, and deliver executive-level reporting, including weekly, monthly, quarterly status reports to manage risks and issues in accounts
• Identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling
• Be engaging the team by providing meaningful feedback, training, and growth opportunities

What you need

• Cross-selling
• Upselling
• Sales