Key Accounts- SMB

About the role

We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company and ensure year-on-year retention along with maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.

What you'll do

• Help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines
• Author, manage, and deliver executive-level reporting, including weekly, monthly, quarterly status reports to manage risks and issues in accounts
• Identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling
• Be engaging the team by providing meaningful feedback, training, and growth opportunities
• Experience having sold to CHROs & HR team or CFOs/Finance team

What you need

• Sales
• Cross-selling
• Upselling