Call Center Senior Associate
GurugramFull-time0–2 yrsPosted 2 weeks ago
Entry-level customer support role at NTT DATA Services in Gurugram. Open to freshers; up to 2 years, with a degree.
About the role
Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling.
What you'll do
- Make high-volume outbound calls to prospective and existing customers
- Understand customer needs and recommend tailored solutions• Achieve daily, weekly, and monthly sales targets
- Handle objections and rejections professionally
- Maintain accurate CRM records (calls, conversions, follow-ups)
- Ensure compliance with scripts, quality, and process standards
What you need
- CRM
- Sales
- Telecom
- Voice process
- Communication