Network (R&S) L1 - Mangalore
BengaluruFull-timeJunior levelPosted over a month ago
Operations role at NTT Managed Services in Bengaluru.
About the role
Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. A strong work ethic, including the capacity to put in longer hours when necessary.
What you need
- SOP writing