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Linux Support Engineer

BengaluruFull-time7–13 yrsPosted 3 weeks ago

Senior IT support role at Point72 in Bengaluru. Needs 7+ years.

About the role

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape.

What you'll do

  • Actively monitor the Linux Support team’s incident/request queue, set prioritization, and process tickets in a timely manner
  • Perform production releases while adhering to change management guidelines
  • Install, configure, and troubleshoot Linux servers and related hardware/software components
  • Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management
  • Manage and troubleshoot AD integrated authentication on Linux servers

What you need

  • Linux
  • Active Directory
  • Troubleshooting
  • TCP/IP
  • Hardware
  • Networking

Good to have

  • Git
  • Ansible
  • Root cause analysis
  • SOP writing
  • AWS
  • Terraform

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