MapleWave Production Support Specialist
BengaluruFull-time5–8 yrsPosted 1 week ago
Senior IT support role at PradeepIT Consulting Services in Bengaluru. Needs 5–8 years.
About the role
MapleWave Production Support Specialist at PradeepIT Consulting Services. Responding to customer support tickets and inquiries regarding Maplewave software.
What you'll do
- Responding to customer support tickets and inquiries regarding Maplewave software
- Diagnosing and resolving technical issues related to system functionality, data integrity, and user access
- Performing system upgrades and patching to ensure users are on the latest version
- Monitoring system performance and proactively identifying potential issues
- Providing user training and guidance on best practices for using Maplewave features
What you need
- Linux
- POS
- SQL
- Telecom