Director - IT Consulting

About the role

The account delivery leadership is responsible for understanding PGC’s growth story and offerings and leveraging those to driving customer growth conversations and managing both current and future account needs. This includes ensuring excellence in delivery and people management in a global context. Previous experience in a digital transformation or delivery role within the healthcare provider ecosystem will be beneficial for success in this role.

What you'll do

• Define and implement policies, processes, and procedures for the governance and management of overall client delivery
• Drive efficiencies continuously through account leadership and delivery excellence (partnering with delivery teams)
• Ensure security, privacy and compliance policies are well adhered to across the teams
• Manage performance with respect to budget, objectives, and customer expectations as required to meet operational, quality, and mission goals
• Develop and provide guidance for negotiations with preferred information technology vendor contracts. Manage key vendor and partner relationships

What you need

• Agile
• Project management