Customer Care Voice Associate
BengaluruFull-time0–3 yrsPosted 3 weeks ago
Junior customer support role at Randstad in Bengaluru. Open to freshers; up to 3 years, with a degree.
About the role
We are searching for talent to passionately serve our customers & company, and we want you! Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care Voice Associate in Bangalore to deliver best in class Customer Care support.
What you'll do
- Handle inbound calls from customers regarding products, services, and orders
- Provide accurate and timely information to customers, addressing their questions and concerns
- Assist customers with order placement, order status inquiries, returns, exchanges, and other related
- Troubleshoot customer issues and complaints, working to find appropriate and satisfactory
- Document all customer interactions accurately and completely in the company's systems
What you need
- Customer service
- MS Office
- Voice process
- Communication