Customer Service Associate
MumbaiFull-timeJunior levelPosted 3 months ago
Junior customer support role at Randstad in Mumbai. Needs a degree.
About the role
Acts as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability to Dow. Provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing and Sales, Supply Chain, etc.) to meet company
What you'll do
- Executes the order entry process and manages the order fulfillment process for a
- Given business or group of businesses and customers, which are typically priority
- Applications, and service offerings
- Strengthens customer intimacy by developing solid relationships, understanding
- Customer needs and gathering market intelligence
What you need
- Customer service
- Sales
- Accounts receivable
- Import/export
- Communication
Good to have
- ERP
- SAP