Quality Analyst
HyderabadFull-timeJunior levelPosted over a month ago
Customer support role at Randstad in Hyderabad.
About the role
Quality Analyst at Randstad. Performs all functions of quality reviews and assessments of processes performed by international vendors.
What you'll do
- Performs all functions of quality reviews and assessments of processes performed by international vendors
- Review and trend account issues related to quality and provide feedback to operations management
- Assists in ensuring vendors adhere to process and procedure according to vendor agreement
- Identifies and communicates trends in errors to Global team and operations leadership for further investigation
- Assists team on defining process flows and education, including but not limited to onboarding and training