Senior ISC Quality Specialist
Navi MumbaiFull-time3–6 yrsPosted 2 months ago
Mid-level customer support role at Randstad in Navi Mumbai. Needs 3+ years and a BBA.
About the role
Responsibilities - Duties, projects, tasks, and activities you would be responsible for in this role Represents the business ISC in front of the Area Commercial teams and in front of the customers Accountable for the delivery of the target service levels in the Area of scope, including Get it Right, OTD, Order Automation touches, SMI, supply chain cost to serve, Service QNs and days to close
What you'll do
- Need to be able to expand conceptual and working knowledge related to your discipline or functional area
- Responsible for in this role
What you need
- Customer service
- Customer success
- Problem solving
- ISO 9001
- Sales
- IATF 16949
Good to have
- GMP