Telecaller
AhmedabadFull-timeJunior levelPosted over a month ago
Customer support role at Randstad in Ahmedabad.
About the role
Telecaller at Randstad. Customer & KAM Support.
What you'll do
- Customer & KAM Support
- Provide data for customer meetings, Governance Meets and performance reviews
- Track open service issues and escalations for key customers
- Monitor contract commitments and service deliverables
- Coordinate with regional service teams for data collection
What you need
- Escalation handling
- Key account management
- MIS reporting