Field Operations Executive - Vadapalani
ChennaiFull-timeJunior levelPosted open since oct 2025
Junior operations role at Rentokil Initial in Chennai. Needs a B.Sc.
About the role
OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs.
What you'll do
- Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines
- Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area
- Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs
- Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales…
- Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required
What you need
- SOP writing
- Coordination
- Excel
- Documentation
- Learning and development
- PowerPoint
Good to have
- Chemistry