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CMI Leader for FD Offer

BengaluruFull-time15–27 yrsPosted open since jan 2026

Leadership customer support role at Schneider Electric in Bengaluru. Needs 15+ years.

About the role

Customer Major Issue Leader, LV Final Distribution Products Location: Bangalore, India Role Type: Global Role Department: Power Products – Customer Satisfaction & Quality You are a passionate customer oriented person with a strong background and technical experience integrating low voltage applications and digital communication, willing to work in a fast pace, energizing and exposed environment.

What you'll do

  • Lead the Customer Major Issues linked to the scope of offers
  • Lead execution of containment actions for known problems
  • Often interact with customers
  • Track and report the percentage of issues resolved on a monthly basis
  • Collaborate with cross-functional teams to identify and address issues effectively

What you need

  • Root cause analysis
  • Problem solving

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