GM - Plant Quality
BengaluruFull-time15–27 yrsPosted 3 weeks ago
Leadership customer support role at Schneider Electric in Bengaluru. Needs 15+ years and a B.Tech or B.E..
About the role
Purpose of Position The Customer Satisfaction & Quality (CS&Q) Manufacturing Quality Lead is responsible for driving manufacturing quality excellence, customer satisfaction, Supplier Quality management and continuous improvement across the Product plants r.
What you'll do
- Responsible for driving manufacturing quality excellence, customer satisfaction, Supplier Quality management and continuous improvement across the Product plants r
- Lead the deployment of robust quality management systems, ensure manufacturing process capability, drive defect prevention, improve customer experience
- Responsible for the Cluster CS& Q related activities as under
- Improve First Pass Yield (FPY), Rolled Throughput Yield (RTY),COPQ and customer satisfaction metrics
- Support NPI, industrialization, product transfers and manufacturing ramp-up projects Drive quality governance with Contract Manufacturers (CMs)
What you need
- Customer service
- ISO 9001
- Six Sigma
- Root cause analysis
- Internal audit
- FMEA