Senior , Applications Analyst
BengaluruFull-time2–5 yrsPosted 2 weeks ago
Mid-level analyst role at Schneider Electric in Bengaluru. Needs 2+ years and a B.Tech, B.E. or B.Sc.
About the role
We are looking for a Support Engineer to provide technical assistance and ensure smooth operation of our web applications. You will be the first point of contact for troubleshooting issues, resolving incidents, and delivering exceptional customer support. This role requires strong problem-solving skills, technical expertise, and a customer-first mindset.
What you'll do
- Be the first point of contact for troubleshooting issues, resolving incidents, and delivering exceptional customer support
- Provide technical support for web applications to internal teams and external clients
- Collaborate with development and QA teams to escalate and resolve complex issues
- Monitor application health and proactively identify potential problems
- Assist with deployments, patches, and version upgrades as needed
What you need
- SQL
- Linux
- AWS
- JIRA
- ServiceNow