Service Desk Analyst
BengaluruFull-timeJunior levelPosted open since mar 2026
IT support role at Schneider Electric in Bengaluru.
About the role
The Service Desk Analyst would be responsible for collecting information through a customer conversation, probing, accessing support tools, and additional support teams if needed. Problems beyond the scope of their ability or responsibility are resolved by engaging other support teams in a timely manner.
What you'll do
- Responsible for collecting information through a customer conversation, probing, accessing support tools, and additional support teams if needed
What you need
- Active Directory
- ITIL
- Office 365
- Hardware
- ServiceNow
- Windows
Good to have
- MS Office
- iOS
- Android