Solutions Experience & Voice of Customer Senior Specialist - Industrial Automation
IndiaFull-time3–7 yrsPosted over a month ago
Mid-level customer support role at Schneider Electric. Needs 3+ years.
About the role
Role mission Support the execution of the Voice of Customer (VoC) program and Software & Solutions Experience initiatives, with a specific focus on improvements implementation, adoption, and customer value realization across the end-to-end journey. Ensure that customer feedback is translated into actionable insights that directly influence experience improvements.
What you'll do
- Every individual needs to feel valued, supported, and treated fairly to do their best work
- It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker
- Invest and Plan Your Future
- Team Up in the Workplace
- Looking to make an IMPACT with your career?
What you need
- Customer success
Good to have
- Product marketing
- User flows