Renewals Manager
HyderabadFull-time3–5 yrsPosted 1 week ago
Mid-level sales role at Seismic in Hyderabad. Needs 3–5 years.
About the role
As a Renewals Manager supporting SMB and Commercial customers, you will own the commercial renewal process for a portfolio of customers, driving predictable retention and identifying opportunities for future growth. Working closely with Customer Success, Sales and cross-functional partners, you will deliver a seamless renewal experience, proactively manage commercial risk, and help customers realize continued value from their investment in Seismic.
What you'll do
- Own Commercial Renewals: Manage the end-to-end renewal process for an assigned portfolio, delivering timely, accurate, and predictable renewal outcomes
- Drive Retention: Proactively manage renewal plans, identify commercial risks early, and engage customers to maximize retention and long-term value
- Build Customer Relationships: Develop trusted relationships with customer stakeholders, understand their business priorities, and position the ongoing value of Highspot
- Identify Growth Opportunities: Recognize expansion opportunities and partner with Sales, and Customer Success to progress customer growth
- Lead Commercial Conversations: Manage renewal negotiations and coordinate with internal teams to resolve commercial blockers and deliver successful outcomes
What you need
- CRM
- Sales
- Negotiation
- Salesforce
- Customer success
- Communication