Senior Manager Business Operations
DelhiFull-timeSenior levelPosted 3 weeks ago
Senior operations role at SITA in Delhi. Needs a BBA or MBA.
About the role
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. Here, we feel empowered, supported, and inspired to grow.
What you'll do
- Find us in 95% of international airports, working closely with over 2,500 transportation and government clients
- Lead strategic roadmaps to align business goals with transformation initiatives
- Identify and integrate new technologies to improve efficiency, competitiveness, and service quality in CSO and PFS operations
- Implement operational improvements, best practices, and change management strategies to enhance team efficiency and standardization
- Oversee transformation project budgets, identifying opportunities for cost optimization and value maximization
What you need
- Data analysis
- ServiceNow
- ITIL
- Problem solving
- Reporting
- Customer success
Good to have
- Demand planning