Technical Analyst(SAAS Applications-Techno_Functional)
DelhiFull-time3–6 yrsPosted over a month ago
Mid-level software engineering role at SITA in Delhi. Needs 3+ years and a B.Tech, B.E. or B.Sc.
About the role
ABOUT THE ROLE & TEAM We are seeking a motivated and skilled Technical Analyst - SaaS Applications to join our team. This role focuses on administering, supporting, enhancing, and continuously improving enterprise SaaS applications.
What you'll do
- Find us at 95% of international hubs
- Contribute to product roadmaps, platform enhancements, and continuous improvement initiatives while maintaining high levels of system performance and user satisfaction
- Manage users, roles, permissions, workflows, business rules, and platform configurations, ensuring secure and efficient operation of business applications
- Administer access controls in line with company policies and compliance requirements
- Perform data uploads, extracts, validation, reconciliation, and support integrations between SaaS applications and enterprise platforms
What you need
- SQL
- SAP
- Agile
- Azure
- Root cause analysis
- Regression testing
Good to have
- Reconciliation