Sales & Client Relationship Executive
RemoteFull-time0–3 yrs20k–₹40k a monthPosted over a month ago
Junior customer support role at SoftMaji InfoTech. Open to freshers; up to 3 years, with a degree. Remote; pays ₹20,000–40,000 a month.
About the role
This role is not limited to finding new customers. You will also work with customers who are already connected with the company. Your responsibility will be to understand customers, stay in regular contact, help them get the right information, coordinate internally when required and identify opportunities where another product or service may genuinely help them.
What you'll do
- Understand the new requirement
- Explain the available higher plan
- Explain the additional features
- Explain the additional cost
- Help the customer make an informed decision
What you need
- Sales
- Client relationship
- CRM
- Cross-selling
- Customer handling
- Upselling
Good to have
- Customer service
- Customer success
- SaaS sales
- B2B sales
- Inside sales
- Digital marketing