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Telecaller (Intern/Fresher)

LucknowInternshipInternshipPosted 5 months ago

Customer support internship at SoftMaji InfoTech in Lucknow. Open to freshers with Class 12.

About the role

We are looking for Telecallers (Interns/Freshers) to handle inbound and outbound customer calls and assist in client follow-ups.

What you'll do

  • Make outbound calls to potential clients and explain services
  • Handle inbound inquiries and provide necessary details
  • Maintain customer database and follow up on leads
  • Provide basic product information and resolve customer queries
  • Work closely with the sales team to convert leads into clients

What you need

  • Voice process
  • Sales
  • Communication

Good to have

  • CRM

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