Product Support Operations Associate, Weekend Shift
BengaluruFull-timeJunior levelPosted 5 months ago
Junior IT support role at Stripe in Bengaluru.
About the role
Today, Stripe handles over a million support cases per year and processes millions of internal transactions. Doing so requires us to invest significant resources into building this experience ourselves.
What you'll do
- If you like challenging, scaled problems and are an amazing teammate, we want to hear from you
- Troubleshoot and solve external user issues
- Analyze our processes and instigate changes to help scale our operations and improve user experience
- Partner with global operations specialists or business process owners to run a critical workflow