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Product Support Operations Associate, Weekend Shift

BengaluruFull-timeJunior levelPosted 5 months ago

Junior IT support role at Stripe in Bengaluru.

About the role

Today, Stripe handles over a million support cases per year and processes millions of internal transactions. Doing so requires us to invest significant resources into building this experience ourselves.

What you'll do

  • If you like challenging, scaled problems and are an amazing teammate, we want to hear from you
  • Troubleshoot and solve external user issues
  • Analyze our processes and instigate changes to help scale our operations and improve user experience
  • Partner with global operations specialists or business process owners to run a critical workflow

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