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Manager- Planning and Performance

BengaluruFull-time2–5 yrsPosted 3 weeks ago

Mid-level customer support role at Swiggy in Bengaluru. Needs 2+ years.

About the role

Support monthly, quarterly, and annual business planning for in-app campaigns, merchandising, and growth initiatives. Assist in building campaign calendars aligned with key events, festivals, and business priorities. Leverage past campaign data and insights to improve planning, targeting, and overall effectiveness.

What you'll do

  • Support monthly, quarterly, and annual business planning for in-app campaigns, merchandising, and growth initiatives
  • Assist in building campaign calendars aligned with key events, festivals, and business priorities
  • Coordinate with leadership and stakeholders to align on campaign objectives and execution plans. 2. In-App Merchandising & Campaign Execution
  • Manage execution of in-app merchandising and storefront layouts to drive conversions and enhance customer experience
  • Support planning and rollout of storefront strategy for events, campaigns, and seasonal moments

What you need

  • Problem solving
  • SOP writing
  • Root cause analysis
  • Sales
  • Machine learning

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