Associate Director, TMF Operations

About the role

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.

What you'll do

• Provides guidance to staff and managers on administrative policies, operational priorities, technical challenges, and departmental procedures
• Facilitates cross-functional processes, resource planning, and communication across departments
• Plans and negotiates resource allocation with functional leaders to meet business and project requirements
• Serves as a key escalation point for internal and external stakeholders
• Supports management in preparing, reviewing, approving, and presenting information during project and departmental review meetings

What you need

• GCP
• SOP writing
• Team management
• Process improvement
• Performance management
• Documentation

Good to have

• CRO
• Customer success