Product Operation - Technical Analyst
RemoteFull-time3–6 yrsPosted 2 days ago
Mid-level operations role at Syneos Health in Hyderabad, Pune and 1 more city. Needs 3+ years and a B.Tech, B.E. or B.Sc. Hybrid.
About the role
IND-Hyderabad-Hybrid; IND-Pune-Hybrid; IND-Remote; IND-Gurugram-Hybrid Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions.
What you'll do
- This role is responsible for the full lifecycle of Workday integrations that support Human Capital Management (HCM) business functions
- Working closely with HR, IT, external vendors, and a team of integration developers, this individual will ensure reliable, scalable, secure
- Integration Support & Operations
- Provide ongoing production support for Workday integrations supporting HR business processes
- Monitor integration health and proactively identify, troubleshoot, and resolve integration issues
What you need
- Reporting
- Workday
- Regression testing
- JIRA
- ServiceNow
- Root cause analysis
Good to have
- Data privacy
- Customer success