Service Head
BengaluruFull-time8–10 yrsPosted 3 weeks ago
Senior operations role at Turno in Bengaluru. Needs 8–10 years.
About the role
We are looking for a highly driven and ethical Service Manager to lead Pan India Operations & Service for Used EV Three-Wheeler Commercial Vehicles and EV Passenger Autos. The role will be responsible for setting up scalable service operations, managing field teams, building strong service networks, and ensuring operational excellence across the country.
What you'll do
- Service Management (PAN India)
- Lead end-to-end operations and service strategy for Used EV 3W Commercial Vehicles & Passenger Autos
- Set up and streamline field operations across multiple states
- Drive operational efficiency, service turnaround time (TAT), and customer satisfaction
- Monitor regional performance and ensure service quality consistency nationwide
What you need
- MIS reporting
- Reporting
- Vendor management
- SOP writing