Billing Representative
BengaluruFull-timeJunior levelPosted 2 days ago
Customer support role at UnitedHealth Group (Optum) in Bengaluru. Needs a B.Com.
About the role
Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
What you'll do
- Be able to clearly communicate and resolve customer/broker queries either through email/call
- Work independently with minimum supervision and adhere to all process guidelines
- Be able to communicate process failures and propose remediation, as well as developing remediation plans in all variety of mediums (verbal, writing, PowerPoint)
- Ensure compliance with internal policies and procedures, external regulations and information security standards
What you need
- Billing
- MS Office
- SOP writing
- PowerPoint
- Communication