Customer Service Representative
NoidaFull-timeFresherPosted 6 days ago
Entry-level customer support role at UnitedHealth Group (Optum) in Noida. Open to freshers with a B.Tech or B.E..
About the role
Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
What you'll do
- Take chat messages per day from customers who have questions about their health benefits
- Support secure email inquiries
- Use personality and our tools to help customers through the health care benefits available to them
- Communicate online in a conversational manner that promotes dialogue and establishes rapport
- Associate must avoid poor grammar, misstatements, or lengthy explanation
What you need
- Customer service
- CRM
- Chat support
- Communication
Good to have
- Sales