Software Engineering Lead
HyderabadFull-timeSenior levelPosted 6 days ago
Senior software engineering role at UnitedHealth Group (Optum) in Hyderabad.
About the role
Responsible for monitoring application and infrastructure health using Dynatrace, Splunk and Zabbix, responding to P1 (Priority 1) alerts, and performing initial-level debugging and escalation to ensure minimal downtime
What you'll do
- Incident Management and Debugging Perform initial triage and root cause analysis (RCA) for P1 incidents
- Follow defined runbooks and SOPs for common P1 scenarios
- Coordinate with application, database, network and infrastructure teams during incidents
- Escalate unresolved issues to L2/L3 teams with proper documentation
- Update incident tickets in tools such as ServiceNow or Jira with findings and actions taken
What you need
- Java
- ServiceNow
- Spring Boot
- Microservices
- Root cause analysis
- Splunk
Good to have
- AWS
- Kubernetes
- Azure
- GCP
- CI/CD
- REST APIs