Associate III - Production Support
ThiruvananthapuramFull-time3–5 yrsPosted 1 week ago
Mid-level IT support role at UST in Thiruvananthapuram. Needs 3–5 years and a BCA, MCA or B.Tech.
About the role
App support 8+ years of experience in Healthcare IT and the Facets platform Strong in PL/SQL, Oracle, SQL Server, SSIS, C, .NET, Azure Own resolution of P1/P2 production incidents; deliver RCA within 24 hours of resolution Perform advanced Facets module diagnostics and execute approved SQL/script fixes within change control framework Manage Facets batch failures end-to-end; communicate business impact and recovery status to stakeholders Participate in CAB, provide production risk assessments,…
What you need
- SQL
- .NET
- ServiceNow
- Oracle Database
- SSIS
- Root cause analysis
Good to have
- C
- Azure