L3 Production Support Engineer
BengaluruFull-time5–10 yrsPosted 1 week ago
Senior IT support role at UST in Bengaluru. Needs 5+ years.
About the role
What’s in it for you? This is a great opportunity to work with the leaders in the semiconductor industry, who constantly pushes the limits of technology that needs knowledge of SW, HW, and Computing.
What you'll do
- Function as a technical support Tier for SW issues
- Contain all field SW escalations that don’t require code changes
- Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams
- Proactively identify points of failure and drive for resolution
- Involvement in new SW development
What you need
- Troubleshooting
- Linux
- Root cause analysis