Lead I - Production Support
HyderabadFull-time5–7 yrsPosted 1 week ago
Senior IT support role at UST in Hyderabad. Needs 5–7 years.
About the role
The role involves managing PMX user access administration, incident and service request resolution, application monitoring, troubleshooting system and interface issues, and supporting production-critical MES operations. The ideal candidate should have experience in MES or enterprise application support, user and access management, Windows-based applications, SQL troubleshooting, and ticketing tools such as ServiceNow or Jira.
What you need
- Troubleshooting
- Ticketing tools
- Windows
- ServiceNow
- SQL
- JIRA
Good to have
- ERP
- SAP