Production Support ( Senior EDI Support Specialist (Healthcare Payer | Facets Ecosystem))
ThiruvananthapuramFull-time8–14 yrsPosted 1 week ago
Leadership IT support role at UST in Thiruvananthapuram. Needs 8+ years.
About the role
Senior EDI Support Specialist (Healthcare Payer | Facets Ecosystem) Seeking a Senior EDI Support Specialist with strong Healthcare Payer experience to provide L2/L3 support for enterprise EDI platforms supporting Claims, Membership, Enrolment, Provider, and Payment functions. The role requires expertise in HIPAA X12 transaction support, production monitoring, incident resolution, trading partner management, and Edifecs/TriZetto HIPAA Gateway environments.
What you'll do
- Provide L2/L3 support for EDI platforms supporting Claims, Membership, Enrolment, Billing, Provider, and Payment functions
- Monitor, troubleshoot, and resolve EDI transaction failures, rejects, reconciliation, and file transmission issues
- Support Edifecs, TriZetto HIPAA Gateway, BizTalk, and Facets-integrated environments
- Perform RCA, incident resolution, and transaction performance improvements
- Support trading partner onboarding, certification, testing, and production releases
What you need
- Linux
- Troubleshooting
- SQL Server
- Root cause analysis
- Reconciliation
Good to have
- ServiceNow
- Shell scripting
- JavaScript
- PowerShell