Manager - Direct to Customer
VelloreFull-time2–4 yrsPosted 2 weeks ago
Mid-level customer support role at Vodafone Idea in Vellore. Needs 2–4 years and an MBA.
About the role
The Modern Trade TSM will be responsible to meet capacity building targets, drive acquisition for prepaid and postpaid; the role will also ensure end to end productivity through channel engagement, team hiring and capability building Key account management for chain store and structured channel engagement
What you'll do
- Modern Trade, Smart Phone Outlet TSM
- Drive daily prepaid & postpaid acquisition (gross and net) led through MT chain stores& SPO
- Drive VI 4G extraction & Mobile number portability
- Drive TL and promoter productivity targets by continuous capability building interventions and ensure controlled attrition
- Responsible for all MT & SPO operations including cost control, service levels, stock availability
What you need
- Sales
- Key account management
- Telecom